Clean and disinfect your Zebra TC5X-HC products step by step

by | Jun 8, 2021

Clean and disinfect your Zebra TC5X-HC products step by step

Zebra’s healthcare mobile computers are engineered for healthcare work environments and optimized to enable excellence in clinical collaboration. In addition, the housings are created with the industry’s most resilient medical-grade plastics, designed to handle the constant disinfecting required to reduce the risk of spreading healthcare associated infections (HAIs) and micro-organisms.

The guidelines in this document must be followed in order to properly disinfect Zebra’s healthcare mobile computers and protect the housing plastics from damage. Included in this document is a list of approved cleaning and disinfecting agents, plus clear step-by-step instructions that will help eliminate as many germs as possible.

The TC52-HC Android Mobile Computer builds on the highly successful TC51-HC, adding a new platform and new capabilities to deliver the ultimate in mobile computing for today’s healthcare workers. You get the simplicity of Android with all the mobile computing, clinical collaboration and data capture features your staff needs to provide every patient with the highest quality care.

The TC52x-HC, built within Zebra’s most popular and proven form factor, represents the most advanced purpose-built enterprise solution for healthcare. With a large full HD display for improved patient engagements, optimized voice capabilities, a disinfectant-ready design, and the full suite of Mobility DNA solutions, the TC52x-HC is made to deliver a performance edge and better patient care for clinicians.

Below we will tell you step by step how to clean or disinfect the TC5X-HC for its protection and optimize its performance. Also included is a list of cleaning agents that are approved by Zebra for use in the TC5X-HC device.

It is important to follow the cleaning and sanitizing product manufacturer’s instructions on how to use their product to achieve the indicated effectiveness.

Cleaning and disinfection guidelines

  • Disconnect the device from AC/DC power — do not clean while charging.
  • To avoid damage to the device or accessory, use only approved cleaning and disinfecting agents specified for Zebra

healthcare mobile computers.

  • FollowtheManufacturer’sdirectionsontheapprovedcleaninganddisinfectingagentforhowtousetheirproductproperly and safely.
  • Use pre-moistened wipes or dampen a soft sterile cloth (not wet) with the approved agent. Never spray or pour chemical agents directly onto the device.
  • Use a moistened cotton-tipped applicator to reach tight areas. Be sure to remove any lint left over by the applicator.
  • Do not allow liquid to pool.
  • Allow the device to fully air dry, then dry with a soft lint free cloth or towelette before use. Ensure electrical contacts are fully dry before reapplying power.

Approved Cleaning and Sanitizing Agents for Zebra TC5X-HC Devices

There are numerous cleaning and disinfecting agents used in the healthcare industry, some of which contain ingredients that are harmful to Zebra’s healthcare mobile computers. Therefore, it is important to use only Zebra-approved cleaning and disinfecting agents from the list below.

Note: Any solution percentages specified in the list below should be adhered to and not exceeded.

Warning: The combining of chemical agents may be hazardous both to the user as well as to the device and is not approved. To ensure safe handling and use, always follow the safety instructions provided by both the manufacturer of the approved cleaning or disinfecting agent, along with the Zebra cleaning and disinfecting guidelines.

The use of non-approved cleaning or disinfecting agents on Zebra healthcare mobile computers may result in damage to the product, and may void the warranty. All approved cleaning and disinfecting agents are listed in the following table.


* Special precaution for chlorine-based disinfectants

  • Bleach-based cleaners are not approved for use on cradles.
  • Bleach products are known to corrode metals very quickly.
  • Avoidallowinganybleach-basedcleanertotouchtheelectricalcontactsonZebrahealthcaremobilecomputers.
  • If the contacts are exposed to bleach, it is important to completely remove it using only water or isopropyl alcohol solution.

Additional periodic deep cleaning maintenance

  • Keep your Zebra healthcare mobile computers and cradles in good working order with regular and comprehensive cleaning to remove the natural build-up of dirt that occurs with everyday use.
  • Deep cleaning maintenance is recommended on a monthly basis.

1. Grill cleaning instructions for Zebra healthcare mobile computers


  1. Using a dry, hard-bristle brush, scrub the upper and lower audio grills of the devices for 10-20 seconds.
  2. If any debris is unable to be removed using the dry brush, dampen the grill areas with a disinfectant wipe (or lightly dampen the bristles in water), and repeat.

2. Scanner exit window

  • For devices with scan engines, wipe the scanner exit window with a lens tissue or other material suitable for cleaning optical materials, such as eyeglasses.

3. USB-C plug (TC21-HC/TC26-HC only)

The USB-C plug must be inserted into the device prior to cleaning to avoid damage to the USB-C port.

4. Charging contacts

    • Dip the cotton portion of a cotton-tipped applicator in isopropyl alcohol.
    • Gently rub the cotton portion of the cotton tipped applicator back and forth across the connector contacts of the Zebra device.
    • Using a dry cotton-tipped applicator, rub across the connector contacts of the Zebra device, back and forth several times.
    • Carefullyinspectandremoveanycottonorotherresiduethatremainsontheconnector.
    • Allow the isopropyl alcohol to air dry, or dry with a soft lint-free cloth or towelette. Ensure electrical contacts are fully dry before reapplying power.

5. Cradles and battery chargers

      • Remove the power cable from cradle or charger.
      • Dip a cotton tipped applicator in isopropyl alcohol.
      • Gently rub the moistened cotton-tipped applicator along the pins of the connector. Slowly move the applicator back and forth from one side of the connector to the other.
      • Rub all sides of the connector with the cotton-tipped applicator.
      • Spray compressed air in the connector area by pointing the tube / nozzle about ½ inch (12.7mm) away from the surface.

(Caution: When using compressed air, follow the product manufacturer’s directions for safe usage.)

      • If grease or other types of debris are found on  other areas of  the  cradle, use a  lint free cloth and isopropyl alcohol or a pre- moistened alcohol wipe to remove.
      • Inspect and remove any residue (e.g., cotton, cloth, etc.) that may have attached to the connector during the cleaning process.
      • Allow the isopropyl alcohol to air dry, or dry with a soft lint-free cloth or towelette. Ensure electrical contacts are fully dry before reapplying power.

By: Portal Zebra