Zebra Customer Assistant CC5000
The CC5000 allows your customers to create an electronic customer concierge that can cater to their clients’ every self-service need. Instead of the typical kiosk, the CC5000 is a rich interactive platform that can be configured to allow users to look up product information, make purchases, pair their smartphone to the CC5000 to receive special offers, and instantly connect to the right person via voice or video to answer any question. A true ‘dream machine,’ the CC5000 can provide retail shoppers, hotel guests, and travelers with the concierge-style service they dream of, while helping businesses strengthen their customer relationships, improve customer loyalty and satisfaction, and increase sales.
EASILY BUILD FEATURE-RICH APPLICATIONS
Since the CC5000 is built on Android 4.1, a large developer pool is available to help you build custom applications for a variety of verticals. With the CC5000 Software Development Kit (SDK), it’s easy to develop elegant and intuitive
customized applications. And with its integrated enterprise-class bar code scanner, high-resolution 8 MP camera and ability to integrate a full complement of third-party accessories — including payment card readers — you can easily implement whatever data capture features your applications require.
A SIZE FOR EVERY AREA OF YOUR BUSINESS
The CC5000 is available with a 15 in., 22 in. or a 27 in. display, giving you the flexibility to choose the screen size that works best in any area of your facility. For example, a retail store might put a large 27 in. display at the store entrance and 15 in. displays in various departments.
EASY TO USE TABLET-STYLE INTERFACE
Customers will feel right at home with the CC5000. Its familiar and intuitive multi-touch interface enables customers to zoom, swipe, scroll, pinch and more, just like they do on their own tablet.
RICH ANALYTICS TO BUILD MORE EFFECTIVE MARKETING CAMPAIGNS
The CC5000 captures a comprehensive set of data every time a customer uses it. You can see how long a customer was connected, what applications were used, which pages were viewed in each application and user interactions on
every page — every “ click-through”. Armed with this information, you can determine how and if customer-facing self-service strategies and marketing campaigns are working, and make any modifications required to maximize the success and the value of your CC5000 deployments.